Education

PhD, Journalism & Mass Communication
University of Wisconsin-Madison
August 2013

Minor: Law
Dissertation: Social Construction of Copyright: The popular production of communication-based legality
Advisor: Dr. Robert Drechsel

MA, Journalism & Mass Communication
University of Wisconsin-Madison
December 2004

Emphases: Sociology, Law, Information Studies
Thesis: Legal Consciousness of Copyright and the Tension Between Legal and Normative Power
Advisor: Dr. Lewis Friedland

BA summa cum laude, Journalism & Mass Comm.
University of Minnesota-Twin Cities
August 1999

Minors: Philosophy, Music Performance (Violin)
Thesis: The Victory of the Broadcast Media Corporations: How they won the Telecommunications Act of 1996 and defeated the public interest
Advisor: Dr. Tsan Kuo Chang


Relevant Work Experience

January 2020 - Present, Senior Solution Engineer, Salesforce.org.
Support higher education institutions on the west coast to envision how the Salesforce platform can enable their digital transformation.

August 2018 - January 2020, Associate Director of Operations and Technology, Stanford Graduate School of Business (GSB) Executive Education.
Manage the Technology and Operations team's efforts to foster the effective delivery of face-to-face Executive Education programs, including the development and support of technologies used by staff and participants for all aspects of the program lifecycle. Specific responsibilities:

August 2014 - August 2018, Instructional Technology Lead, Stanford Graduate School of Business (GSB).
Develop and execute a vision for a comprehensive learning technology environment for the Graduate School of Business by administering learning platforms / tools, liaising with learning technology vendors, evaluating and implementing new technologies, and working as a change agent within the school and university. Specific projects include:

January 2009 - August 2014, Instructional Technology Consultant, Academic Technology, Division of Information Technology, University of Wisconsin.
Support faculty and campus partners in the planning, implementation, and use of instructional technology. Work with campus partners to plan and implement pilot and production instructional technology projects. Monitor and consult on innovative, and pedagogically-focused uses of technology, especially in the area of assessment. Specific projects include:

December 2003 - December 2008, Project Assistant, Academic Technology, Division of Information Technology, University of Wisconsin.
Supported consultants and faculty in use of technology in teaching including:

June 1998 - Sept 1999, Student Support, University of Minnesota Office of Scholarships and Financial Aid.
Entered/balanced financial aid awards, created Microsoft Access databases, and tested software for reliability.

Jan 1997 - June 1998, Assistant User Services Specialist, University of Minnesota, Center for the Development of Technological Leadership.
Created and maintained a departmental website, created databases, assisted with individual staff software training, and performed hard/software maintenance.

Teaching Experience

Winter 2003 to August 2014. Instructor for various educational technology courses, Academic Technology, Division of Information Technology, University of Wisconsin.
Lead sessions on Course Management Systems, SCORM-compliant learning objects, and preparing video for online distribution.

Fall 2005. Assistant instructor for "Introduction to Networking," University of Wisconsin School of Library and Information Studies.
Three session, online/distance course on networking technology and architecture.

Fall 2002 and Spring 2003. Teaching Assistant for "Legal and Ethical Issues in Mass Communication," University of Iowa School of Journalism and Mass Communication.
Responsible for grading and leading review sessions.

Fall 2001. Teaching Assistant for "Law of Mass Communication," University of Wisconsin School of Journalism and Mass Communication.
Responsible for grading and leading all discussion sections.

Fall 2000 and Spring 2001. Teaching Assistant for "Introduction to Mass Communication," University of Wisconsin School of Journalism and Mass Communication.
Responsible for grading and leading discussion sections.

Presentations and Publications

"Canvas Business School Roundtable" facilitator, Canvas Instructurecon 2017, 2018.

"A Model for Student-Centered Flipped Courses Deployed in Canvas," Canvas Instructurecon 2017.

"Zero to Canvas in 17 Weeks - Fast Adoption Strategy," Canvas Instructurecon 2015.

"Rubrics: From Creation to Use in Learn@UW" presentation at the University of Wisconsin Teaching and Learning Symposium. 5/22/2013.

"Educational Innovation: Can a New LMS Help Set the Stage?" Educause Midwest Regional Conference, 5/18/2013.

"Intro to Harvard's OpenScholar," Drupal Camp Twin Cities, 5/21/2011.

"Communicating About Issues and Risks for using Cloud Computing in Higher Ed," co-presenter for the CIC (CIC) "Clouds on the Horizon" web conference, 11/18/2009.

"That Thing About Drupal," Drupal Camp Wisconsin, 5/6/2009

"Wikis and Blogs," co-presenter for the UW-System "Wisconsin Technology Enhanced Collaborative Nursing Education" meeting, 5/21/2007.

"Wikis and Blogs," co-presenter on "The Future of Faculty Development" teleconference for the Learning Resources Network (LERN), "Faculty Development Institute," 2/28/2007.

"Network Neutrality," presenter for the "Third Thursday Networking Series" teleconference to members of WiscNet, 11/15/2006.

"Access Control and the DMCA: A legislative history and analysis," Paper presentation at Association for Education in Journalism and Mass Communication (AEJMC), Law Division, 8/5/2006.

"Blogs: Uses in an Educational Setting," co-presenter for an online session to faculty and instructional support staff on blogging technology, DoIT-Academic Technology, 9/16/2005.

"Legal Consciousness of Copyright," poster presentation at AEJMC, Communication Technology Policy Division, 8/12/2005.

"Legal Consciousness of Copyright" paper presentation at Big 10 Mini-conference, 4/16/2005.

"Student and Faculty use of IM" presentation to the UW-Madison Community of Educational Technology Support (ComETS), 3/18/05.

Guest Lecturer on copyright, Legal and Ethical issues in Mass Communication class at the University of Iowa. 4/24/2003, 4/29/2003.

"Privatization of the New Communication Channel: Computer Networks and the Internet," web paper on Internet privatization. Fall 2000.

Awards and Certifications

Training

  • Ideo U - Communicating for Impact certificate (2021)
  • Demo2Win Certified (2020)
  • Unicon Executive Education Leadership Academy (2019)
  • Stanford Manager’s Academy (2019)
  • Stanford Technology Leadership Program (2016)
  • Salesforce

  • Salesforce Administrator
  • Platform App Builder
  • Education Cloud Consultant
  • Nonprofit Cloud Consultant
  • Slack Administrator
  • Recognition

  • Awarded in company-wide competition for outstanding demo in Salesforce myTrailhead learning experience platform (2021)
  • Selected by vendor (Canvas) to attend meeting of active community members (2017)
  • "Community of Educational Technology Support Leadership Award," peer selected for the 2nd annual award, 1/11/2013.
  • Academic Service

    Affiliations

    Publication Review

    Journal of Communication Inquiry, 2002-2003.

    Conference Service

    Reviewer, Educause Midwest conference, Teaching and Learning track, 2010.

    Reviewer, AEJMC Law and Policy Division, 2007.

    Reviewer and discussant, UW-Madison "Mass Communication Research Center (MCRC) Graduate Student Conference," 2006.

    Grant Review

    UW-Madison, "Educational Innovation Fund," 2013.

    UW-Madison, "Google World," 2011.

     

    Knowledge & Interests

    Community Organizations and Service

    Technologies

    Languages

    References

    References available upon request.