How carefully do we have to speak online?

Thomas Friedman recently briefly examined the firing of CNN editor Octavia Nasr. He touches on something that I think points out a coming shift in our on and offline social persona — how closely do we have to watch what we say online? Certainly there are limits, but it seems as though skittishness of employers might hinder our ability to express our personal thoughts. Personally, I favor more speech and dialogue.  As Friedman states:

What signal are we sending young people? Trim your sails, be politically correct, don’t say anything that will get you flamed by one constituency or another. And if you ever want a job in government, national journalism or as president of Harvard, play it safe and don’t take any intellectual chances that might offend someone. In the age of Google, when everything you say is forever searchable, the future belongs to those who leave no footprints.

via Op-Ed Columnist – Can We Talk? – NYTimes.com.

Privacy and user trust – iPhone edition

I’ll admit to having let my guard down a bit on the privacy front.  While I was initially concerned by things like the indexing of Gmail e-mails and putting personal information like my schedule on the web, I’ve since seen that it has some value.  Yet, cases like Facebook’s privacy control changes and Apple’s collection of GPS data send me back to skepticism.  Why?  Because the changes have been made without the consent of users–or more importantly, before the company has earned the trust of their users.

Apple has recently replied to a congressional question about the GPS data collection:

In a 13-page reply to questions posed by Representative Ed Markey from Massachusetts and Congressman Joe Barton from Texas, Apple said it collects GPS data daily from iPhones running OS 3.2 or iOS 4. The phones collect the GPS data and encrypt it before sending it back to Apple every 12 hours via Wi-Fi. Attached to the GPS data is a random identification number generated by the phone every 24 hours. The information is not associated with a particular customer, Apple said. (via Apple lays out location collection policies | ITworld.)

I find Apple’s explanation unconvincing.  While the data may be collected in aggregate, there is no way for the customer to opt out. iPhone owners are under contract with AT&T that imposes a heavy termination fee.  iPhone owners using older versions of iOS are forced to upgrade their phones to the latest version if they ever need to restore their phone or bring it the store. Thus, Apple has used their position to gather this valulable data on the millions of iPhone owners without their consent or the ability to opt out.

According to the article congressman Markey was pleased with the response, while congressman Barton was less than convinced.  I hope they continue to press Apple on this important issue.

Time online

New York Times: Online, We Pay With Our Time Spent Searching
http://nyti.ms/bhjzFr

Here’s an insightful article from the Times about the value of our time online. It resonated with me on two levels. First, since I’m toying with the idea of cutting cable, the cost/benefit calculation of spending time finding television instead of having it delivered to me (by broadcast or DVR) is fresh on my mind. I think that whatever company can Tivo-ize net video will score a major win.
Second, while the article didn’t address the monetary value of our time online (in terms of ad views), recognizing the personal time commitment is a worthwhile reflection.

“Even if you don’t pay for TV shows, they aren’t exactly gratis: you can spend 5 to 10 minutes searching, on sites like Hulu.com or Clicker.com.”

(mobile post)